119th Congress Taxation
H.R. 7971: Taxpayer Experience Improvement Act
Passed House
- Introduced (completed)
- Passed House (completed)
- Passed Senate (not reached)
- To the President (not reached)
- Became law (not reached)
Summary
This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information.
Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system.
The website also must include
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- the longest wait time of any caller waiting to speak with an IRS representative;
- the estimated wait time to speak with an IRS representative;
- if a callback service is available or when such service is scheduled to be available; and
- certain monthly metrics, including the average and median wait times and call lengths.
Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes.
Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including
- tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer;
- the status of a federal tax return or refund; and
- an estimated date for receipt of a refund.
Written by the Congressional Research Service, Library of Congress.
Roll calls
No roll call votes have been held on this bill.
Amendments
No amendments were offered to this bill.
Cosponsors
- Donald Beyer D-VAOriginal
Who scored on this bill
- 1David Schweikert SponsorDrew cross-party cosponsors, introduced, marked up, reported, passed House5 events+68
- 2Donald BeyerCosponsored; cosponsored bill passed2 events+4
See all scorers and every scoring event
Introductions and cosponsorships count toward weekly caps and show no points.
Other bills by David Schweikert
- H.R. 7972: Taxpayer Workforce Modernization Act
- H.R. 9772: Foreign Funding Transparency Act
- H.R. 4242: Innovate Less Lethal to De-Escalate Tax Modernization Act
- H.R. 1607: To clarify jurisdiction with respect to certain Bureau of Reclamation pumped storage development, and for other purposes.
- H.R. 8261: Preserving Telehealth, Hospital, and Ambulance Access Act
- H.R. 8293: American Donor Privacy and Foreign Funding Transparency Act
History
- Passed the House by voice vote.
- Introduced in the House by David Schweikert.
Show the full action history (13 actions)
- Received in the Senate and Read twice and referred to the Committee on Finance.
- Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.
- Considered under suspension of the rules. (consideration: CR H3101-3104)
- DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.
- Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
- On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
- Motion to reconsider laid on the table Agreed to without objection.
- Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.
- Placed on the Union Calendar, Calendar No. 527.
- Committee Consideration and Mark-up Session Held
- Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0.
- Introduced in House
- Referred to the House Committee on Ways and Means.