118th Congress Social Welfare
H.R. 6656: Stuck On Hold Act
Passed House
- Introduced (completed)
- Passed House (completed)
- Passed Senate (not reached)
- To the President (not reached)
- Became law (not reached)
Summary
This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.
Written by the Congressional Research Service, Library of Congress.
Roll calls
No roll call votes have been held on this bill.
Amendments
No amendments were offered to this bill.
Cosponsors
- Henry Cuellar D-TXOriginal
- Mike Thompson D-CA
- Daniel Webster R-FL
Who scored on this bill
- 1Ken Calvert SponsorDrew cross-party cosponsors, introduced, passed House3 events+36
- 2Henry CuellarCosponsored; cosponsored bill passed2 events+4
- 2Mike ThompsonCosponsored; cosponsored bill passed2 events+4
- 2Daniel WebsterCosponsored; cosponsored bill passed2 events+4
See all scorers and every scoring event
Introductions and cosponsorships count toward weekly caps and show no points.
Other bills by Ken Calvert
- H.R. 4638: Federal Working Animal Protection Act
- H.R. 831: Lower Colorado River Multi-Species Conservation Program Amendment Act of 2025
- H.R. 1663: VSAFE Act of 2025
- H.R. 4016: Department of Defense Appropriations Act, 2026
- H.R. 252: Secure Our Ports Act of 2025
- H.R. 8774: Department of Defense Appropriations Act, 2025
History
- Passed the House by voice vote.
- Introduced in the House by Ken Calvert.
Show the full action history (13 actions)
- Mr. Bost moved to suspend the rules and pass the bill, as amended.
- Considered under suspension of the rules. (consideration: CR H5776-5777)
- DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
- Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
- On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
- Motion to reconsider laid on the table Agreed to without objection.
- Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
- Subcommittee Consideration and Mark-up Session Held
- Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.
- Subcommittee Hearings Held
- Referred to the Subcommittee on Economic Opportunity.
- Introduced in House
- Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.